All Systems Operational

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This page shows the status of each RSA ID Plus region and service, as well as information about in-progress or completed incidents.

Uptime over the past 90 days. View historical uptime.
ANZ ? Operational
90 days ago
100.0 % uptime
Today
access-anz Administration Console ? Operational
90 days ago
100.0 % uptime
Today
access-anz Authentication Service ? Operational
90 days ago
100.0 % uptime
Today
CA Operational
90 days ago
100.0 % uptime
Today
access-ca Administration Console ? Operational
90 days ago
100.0 % uptime
Today
access-ca Authentication Service ? Operational
90 days ago
100.0 % uptime
Today
EMEA ? Operational
90 days ago
100.0 % uptime
Today
access-eu Administration Console ? Operational
90 days ago
100.0 % uptime
Today
access-eu Authentication Service ? Operational
90 days ago
100.0 % uptime
Today
eu2.access-eu Administration Console ? Operational
90 days ago
100.0 % uptime
Today
eu2.access-eu Authentication Service ? Operational
90 days ago
100.0 % uptime
Today
IN Operational
90 days ago
100.0 % uptime
Today
access-in Administration Console ? Operational
90 days ago
100.0 % uptime
Today
access-in Authentication Service ? Operational
90 days ago
100.0 % uptime
Today
JP Operational
90 days ago
100.0 % uptime
Today
access-jp Administration Console ? Operational
90 days ago
100.0 % uptime
Today
access-jp Authentication Service ? Operational
90 days ago
100.0 % uptime
Today
NA ? Operational
90 days ago
100.0 % uptime
Today
na.access Administration Console ? Operational
90 days ago
100.0 % uptime
Today
na.access Authentication Service ? Operational
90 days ago
100.0 % uptime
Today
na2.access Administration Console ? Operational
90 days ago
100.0 % uptime
Today
na2.access Authentication Service ? Operational
90 days ago
100.0 % uptime
Today
na3.access Administration Console ? Operational
90 days ago
100.0 % uptime
Today
na3.access Authentication Service ? Operational
90 days ago
100.0 % uptime
Today
na4.access Administration Console ? Operational
90 days ago
100.0 % uptime
Today
na4.access Authentication Service ? Operational
90 days ago
100.0 % uptime
Today
SG Operational
90 days ago
100.0 % uptime
Today
access-sg Administration Console ? Operational
90 days ago
100.0 % uptime
Today
access-sg Authentication Service ? Operational
90 days ago
100.0 % uptime
Today
GOV Operational
90 days ago
100.0 % uptime
Today
access.securidgov Authentication Service ? Operational
90 days ago
100.0 % uptime
Today
access.securidgov Administration Console ? Operational
90 days ago
100.0 % uptime
Today
RSA ID Plus Authenticate App Operational
iOS Operational
Android ? Operational
Windows 10 ? Operational
RSA ID Plus Telephony Services Operational
SMS Operational
Voice Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 17, 2025
RSA ID Plus Scheduled Maintenance Release (NA Region) – October 2025 Release
Completed - We have completed maintenance on the RSA Cloud Authentication Services. All customers have been upgraded to the October 2025 release.

See the Release Notes on RSA Link for additional information: https://community.securid.com/t5/securid-cloud-authentication/rsa-securid-access-release-notes-for-the-cloud-authentication/ta-p/591589.
Oct 17, 05:54 UTC
In progress - We are performing maintenance on the RSA Cloud Authentication Services to upgrade all customers to the October 2025 release.

All RSA Cloud Authentication Services will remain online and available throughout the upgrade.
Oct 17, 03:00 UTC
Scheduled - We will be performing maintenance on the RSA Cloud Authentication Services to upgrade all customers to our October 2025 release. All RSA Cloud Authentication Services will remain online and available throughout the upgrade.
Sep 29, 15:43 UTC
RSA ID Plus Scheduled Maintenance Release (GovCloud) – October 2025 Release
Completed - We have completed maintenance on the RSA Cloud Authentication Services. All customers have been upgraded to the October 2025 release.

See the Release Notes on RSA Link for additional information: https://community.securid.com/t5/securid-cloud-authentication/rsa-securid-access-release-notes-for-the-cloud-authentication/ta-p/591589.
Oct 17, 01:29 UTC
In progress - We are performing maintenance on the RSA Cloud Authentication Services to upgrade all customers to the October 2025 release.

All RSA Cloud Authentication Services will remain online and available throughout the upgrade.
Oct 17, 01:00 UTC
Scheduled - We will be performing maintenance on the RSA Cloud Authentication Services to upgrade all customers to our October 2025 release. All RSA Cloud Authentication Services will remain online and available throughout the upgrade.
Sep 29, 15:44 UTC
Oct 16, 2025
RSA ID Plus Scheduled Maintenance Release (IN Region) – October 2025 Release
Completed - We have completed maintenance on the RSA Cloud Authentication Services. All customers have been upgraded to the October 2025 release.

See the Release Notes on RSA Link for additional information: https://community.securid.com/t5/securid-cloud-authentication/rsa-securid-access-release-notes-for-the-cloud-authentication/ta-p/591589.
Oct 16, 19:33 UTC
In progress - We are performing maintenance on the RSA Cloud Authentication Services to upgrade all customers to the October 2025 release.

All RSA Cloud Authentication Services will remain online and available throughout the upgrade.
Oct 16, 18:00 UTC
Scheduled - We will be performing maintenance on the RSA Cloud Authentication Services to upgrade all customers to our October 2025 release. All RSA Cloud Authentication Services will remain online and available throughout the upgrade.
Sep 29, 15:46 UTC
Oct 15, 2025
RSA ID Plus Scheduled Maintenance Release (EMEA Region) – October 2025 Release
Completed - We have completed maintenance on the RSA Cloud Authentication Services. All customers have been upgraded to the October 2025 release.

See the Release Notes on RSA Link for additional information: https://community.securid.com/t5/securid-cloud-authentication/rsa-securid-access-release-notes-for-the-cloud-authentication/ta-p/591589.
Oct 15, 21:27 UTC
In progress - We are performing maintenance on the RSA Cloud Authentication Services to upgrade all customers to the October 2025 release.

All RSA Cloud Authentication Services will remain online and available throughout the upgrade.
Oct 15, 20:00 UTC
Scheduled - We will be performing maintenance on the RSA Cloud Authentication Services to upgrade all customers to our October 2025 release. All RSA Cloud Authentication Services will remain online and available throughout the upgrade.
Sep 29, 15:28 UTC
RSA ID Plus Scheduled Maintenance Release (JP Region) – October 2025 Release
Completed - We have completed maintenance on the RSA Cloud Authentication Services. All customers have been upgraded to the October 2025 release.

See the Release Notes on RSA Link for additional information: https://community.securid.com/t5/securid-cloud-authentication/rsa-securid-access-release-notes-for-the-cloud-authentication/ta-p/591589.
Oct 15, 16:15 UTC
In progress - We are performing maintenance on the RSA Cloud Authentication Services to upgrade all customers to the October 2025 release.

All RSA Cloud Authentication Services will remain online and available throughout the upgrade.
Oct 15, 15:00 UTC
Scheduled - We will be performing maintenance on the RSA Cloud Authentication Services to upgrade all customers to our October 2025 release. All RSA Cloud Authentication Services will remain online and available throughout the upgrade.
Sep 29, 15:39 UTC
RSA ID Plus Scheduled Maintenance Release (CA Region) – October 2025 Release
Completed - We have completed maintenance on the RSA Cloud Authentication Services. All customers have been upgraded to the October 2025 release.

See the Release Notes on RSA Link for additional information: https://community.securid.com/t5/securid-cloud-authentication/rsa-securid-access-release-notes-for-the-cloud-authentication/ta-p/591589.
Oct 15, 05:11 UTC
In progress - We are performing maintenance on the RSA Cloud Authentication Services to upgrade all customers to the October 2025 release.

All RSA Cloud Authentication Services will remain online and available throughout the upgrade
Oct 15, 03:00 UTC
Scheduled - We will be performing maintenance on the RSA Cloud Authentication Services to upgrade all customers to our October 2025 release. All RSA Cloud Authentication Services will remain online and available throughout the upgrade.
Sep 29, 15:26 UTC
Oct 14, 2025
RSA ID Plus Scheduled Maintenance Release (SG Region) – October 2025 Release
Completed - We have completed maintenance on the RSA Cloud Authentication Services. All customers have been upgraded to the October 2025 release.

See the Release Notes on RSA Link for additional information: https://community.securid.com/t5/securid-cloud-authentication/rsa-securid-access-release-notes-for-the-cloud-authentication/ta-p/591589.
Oct 14, 17:15 UTC
In progress - We are performing maintenance on the RSA Cloud Authentication Services to upgrade all customers to the October 2025 release.

All RSA Cloud Authentication Services will remain online and available throughout the upgrade.
Oct 14, 16:00 UTC
Scheduled - We will be performing maintenance on the RSA Cloud Authentication Services to upgrade all customers to our October 2025 release. All RSA Cloud Authentication Services will remain online and available throughout the upgrade.
Sep 29, 15:25 UTC
Oct 13, 2025
RSA ID Plus Scheduled Maintenance Release (ANZ Region) – October 2025 Release
Completed - We have completed maintenance on the RSA Cloud Authentication Services. All customers have been upgraded to the October 2025 release.

See the Release Notes on RSA Link for additional information: https://community.securid.com/t5/securid-cloud-authentication/rsa-securid-access-release-notes-for-the-cloud-authentication/ta-p/591589.
Oct 13, 16:15 UTC
In progress - We are performing maintenance on the RSA Cloud Authentication Services to upgrade all customers to the October 2025 release.

All RSA Cloud Authentication Services will remain online and available throughout the upgrade.
Oct 13, 15:00 UTC
Scheduled - We will be performing maintenance on the RSA Cloud Authentication Services to upgrade all customers to our October 2025 release. All RSA Cloud Authentication Services will remain online and available throughout the upgrade.
Sep 29, 15:23 UTC
Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025
Certificate Rollout for Cloud Authentication Service (ANZ Region)
Completed - The scheduled maintenance has been completed.
Oct 10, 16:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 15:00 UTC
Scheduled - We are performing scheduled maintenance to update the public certificates across our Cloud Authentication Service (CAS) environments. This update aligns with RSA’s guidance to ensure continued security and compliance.

For reference, please see the official RSA advisory here:
https://community.rsa.com/s/article/REMINDER-6-WEEKS-LEFT-to-complete-upgrade-when-using-RSA-CAS

Impact:
No disruption of service is expected during this rollout.

Customer action is required: Please review the advisory linked above and ensure your systems are updated as directed to maintain trust with CAS after the certificate change.
Oct 2, 23:18 UTC
Oct 9, 2025
Certificate Rollout for Cloud Authentication Service (EMEA Region)
Completed - The scheduled maintenance has been completed.
Oct 9, 21:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 20:00 UTC
Scheduled - We are performing scheduled maintenance to update the public certificates across our Cloud Authentication Service (CAS) environments. This update aligns with RSA’s guidance to ensure continued security and compliance.

For reference, please see the official RSA advisory here:
https://community.rsa.com/s/article/REMINDER-6-WEEKS-LEFT-to-complete-upgrade-when-using-RSA-CAS

Impact:
No disruption of service is expected during this rollout.

Customer action is required: Please review the advisory linked above and ensure your systems are updated as directed to maintain trust with CAS after the certificate change.
Oct 2, 23:32 UTC
RSA ID Plus Service Incident
Resolved - October 9, 2025
Approximately 19:43 UTC and 23:59 UTC

A subset of RSA customers experienced intermittent connectivity issues when attempting to access RSA Cloud services. Our internal monitoring confirmed that all RSA service components remained fully operational throughout this period. However, some customer connections to our service were disrupted due to a broader Microsoft network routing issue.

Preliminary Root Cause

Microsoft has confirmed that this event was part of a large-scale Microsoft / Azure network outage affecting multiple U.S. regions.
The issue began at 19:43 UTC (1:43 PM MT) and impacted connectivity for both Microsoft services (including O365 and administrative portals) and third-party applications hosted on Azure.
Microsoft is preparing a formal Root Cause Analysis (RCA) for this incident. RSA’s support case has been linked to that investigation, and we will provide updates once Microsoft publishes their findings.

Following engagement with Microsoft, Azure Support has confirmed a large-scale network incident affecting multiple U.S. regions and impacting connectivity to various Microsoft and third-party cloud services. Microsoft has associated our support case with their Large-Scale Incident (LSI) and is preparing a formal Root Cause Analysis (RCA), which we will review once available.

Impact to RSA Customers

- RSA services themselves remained healthy and available.
- Some customers were unable to reach RSA Cloud endpoints during the incident due to Microsoft routing disruptions.
- Service accessibility returned to normal as Microsoft mitigated the network event.

Next Steps

RSA continues to work directly with Microsoft to review the final RCA and to ensure that any corrective actions taken at the Azure network level are communicated clearly.

Additional updates will be provided through our regular customer communication channels once Microsoft releases their full report.
Oct 9, 18:00 UTC
Certificate Rollout for Cloud Authentication Service (GOV Region)
Completed - The scheduled maintenance has been completed.
Oct 9, 03:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 03:00 UTC
Scheduled - We are performing scheduled maintenance to update the public certificates across our Cloud Authentication Service (CAS) environments. This update aligns with RSA’s guidance to ensure continued security and compliance.

For reference, please see the official RSA advisory here:
https://community.rsa.com/s/article/REMINDER-6-WEEKS-LEFT-to-complete-upgrade-when-using-RSA-CAS

Impact:
No disruption of service is expected during this rollout.

Customer action is required: Please review the advisory linked above and ensure your systems are updated as directed to maintain trust with CAS after the certificate change.
Oct 2, 23:33 UTC
Oct 8, 2025
Certificate Rollout for Cloud Authentication Service (NA Region)
Completed - The scheduled maintenance has been completed.
Oct 8, 03:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 03:00 UTC
Scheduled - We are performing scheduled maintenance to update the public certificates across our Cloud Authentication Service (CAS) environments. This update aligns with RSA’s guidance to ensure continued security and compliance.

For reference, please see the official RSA advisory here:
https://community.rsa.com/s/article/REMINDER-6-WEEKS-LEFT-to-complete-upgrade-when-using-RSA-CAS

Impact:
No disruption of service is expected during this rollout.

Customer action is required: Please review the advisory linked above and ensure your systems are updated as directed to maintain trust with CAS after the certificate change.
Oct 2, 23:30 UTC
Certificate Rollout for Cloud Authentication Service (CA Region)
Completed - The scheduled maintenance has been completed.
Oct 8, 01:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 01:00 UTC
Scheduled - We are performing scheduled maintenance to update the public certificates across our Cloud Authentication Service (CAS) environments. This update aligns with RSA’s guidance to ensure continued security and compliance.

For reference, please see the official RSA advisory here:
https://community.rsa.com/s/article/REMINDER-6-WEEKS-LEFT-to-complete-upgrade-when-using-RSA-CAS

Impact:
No disruption of service is expected during this rollout.

Customer action is required: Please review the advisory linked above and ensure your systems are updated as directed to maintain trust with CAS after the certificate change.
Oct 2, 23:23 UTC
Oct 7, 2025
Certificate Rollout for Cloud Authentication Service (SG Region)
Completed - The scheduled maintenance has been completed.
Oct 7, 15:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 15:00 UTC
Scheduled - We are performing scheduled maintenance to update the public certificates across our Cloud Authentication Service (CAS) environments. This update aligns with RSA’s guidance to ensure continued security and compliance.

For reference, please see the official RSA advisory here:
https://community.rsa.com/s/article/REMINDER-6-WEEKS-LEFT-to-complete-upgrade-when-using-RSA-CAS

Impact:
No disruption of service is expected during this rollout.

Customer action is required: Please review the advisory linked above and ensure your systems are updated as directed to maintain trust with CAS after the certificate change.
Oct 2, 23:20 UTC
Oct 6, 2025
Certificate Rollout for Cloud Authentication Service (IN Region)
Completed - The scheduled maintenance has been completed.
Oct 6, 18:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 18:00 UTC
Scheduled - We are performing scheduled maintenance to update the public certificates across our Cloud Authentication Service (CAS) environments. This update aligns with RSA’s guidance to ensure continued security and compliance.

For reference, please see the official RSA advisory here:
https://community.rsa.com/s/article/REMINDER-6-WEEKS-LEFT-to-complete-upgrade-when-using-RSA-CAS

Impact:
No disruption of service is expected during this rollout.

Customer action is required: Please review the advisory linked above and ensure your systems are updated as directed to maintain trust with CAS after the certificate change.
Oct 2, 23:25 UTC
Certificate Rollout for Cloud Authentication Service (JP Region)
Completed - The scheduled maintenance has been completed.
Oct 6, 15:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 15:01 UTC
Scheduled - We are performing scheduled maintenance to update the public certificates across our Cloud Authentication Service (CAS) environments. This update aligns with RSA’s guidance to ensure continued security and compliance.

For reference, please see the official RSA advisory here:
https://community.rsa.com/s/article/REMINDER-6-WEEKS-LEFT-to-complete-upgrade-when-using-RSA-CAS

Impact:
No disruption of service is expected during this rollout.

Customer action is required: Please review the advisory linked above and ensure your systems are updated as directed to maintain trust with CAS after the certificate change.
Oct 2, 23:25 UTC
Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

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