After monitoring the fix, SaaS Operations has determined that the incident affecting RSA ID Plus has been resolved.
We will post a root cause analysis as soon as it is available.
Posted Apr 04, 2024 - 04:38 UTC
Update
SaaS Operations is continuing to work on implementing a fix in partnership with our cloud service provider. Cloud Administration services are seeing overall improvement.
This issue is currently only impacting Cloud Administration functions. Cloud authentication services are not impacted by this incident.
Posted Apr 04, 2024 - 02:45 UTC
Identified
SaaS Operations has identified the cause of the issue and is working to implement a fix.
This issue is currently only impacting Cloud Administration functions. Cloud authentication services are not impacted by this incident.
Posted Apr 04, 2024 - 01:01 UTC
Update
We are continuing to investigate this issue.
Posted Apr 04, 2024 - 00:23 UTC
Investigating
We have detected an issue affecting RSA ID Plus. SaaS Operations is investigating the issue and will post updates as they become available.
Posted Apr 04, 2024 - 00:21 UTC
This incident affected: NA (na.access Administration Console, na2.access Administration Console, na3.access Administration Console, na4.access Administration Console).