After monitoring the fix, SaaS Operations has determined that the incident affecting SecurID has been resolved.
We will post a root cause analysis as soon as it is available.
Jan 25, 10:56 UTC
Microsoft has identified a recent change to WAN as the underlying cause, and have taken steps to roll back this change. Telemetry shows consistent signs of recovery from 09:00 UTC onwards across multiple regions and Microsoft services, and we are continuing to actively monitor the situation.
Jan 25, 10:08 UTC
RSA SecurID customers may experience issues with networking connectivity, manifesting as network latency and/or timeouts when attempting to connect to RSA SecurID CAS resources in multiple regions, as well as other Microsoft services.
Jan 25, 09:04 UTC
The SecurID SaaS Operations Team is investigating service reports stemming from a global Microsoft service outage. We will provide an update as soon as more information is available.
The SecurID Team
Jan 25, 08:37 UTC