Resolved -
After monitoring the fix, SaaS Operations has determined that the incident affecting SMS delivery to the United States has been resolved.
We will post a root cause analysis as soon as it is available.
Aug 29, 00:12 UTC
Monitoring -
Our SMS Partner has marked the issue as resolved at 21:00 UTC. We will continue to monitor for any remaining issues.
Aug 28, 21:22 UTC
Identified -
We are currently experiencing service degradation affecting SMS delivery to the United States. Customers may notice delays or difficulties when sending messages to US-based recipients.
Our team is actively working with our SMS partners to resolve the issue as quickly as possible. Voice OTP is not impacted and remains available as an alternative authentication method.
Aug 28, 19:42 UTC
In progress -
We are performing maintenance on the RSA Cloud Authentication Services to upgrade all customers to the August 2025 release.
All RSA Cloud Authentication Services will remain online and available throughout the upgrade.
Aug 22, 03:00 UTC
Scheduled -
We will be performing maintenance on the RSA Cloud Authentication Services to upgrade all customers to our August 2025 release. All RSA Cloud Authentication Services will remain online and available throughout the upgrade.
Aug 4, 14:41 UTC
In progress -
We are performing maintenance on the RSA Cloud Authentication Services to upgrade all customers to the August 2025 release.
All RSA Cloud Authentication Services will remain online and available throughout the upgrade.
Aug 22, 01:00 UTC
Scheduled -
We will be performing maintenance on the RSA Cloud Authentication Services to upgrade all customers to our August 2025 release. All RSA Cloud Authentication Services will remain online and available throughout the upgrade.
Aug 4, 14:42 UTC
In progress -
We are performing maintenance on the RSA Cloud Authentication Services to upgrade all customers to the August 2025 release.
All RSA Cloud Authentication Services will remain online and available throughout the upgrade.
Aug 21, 18:00 UTC
Scheduled -
We will be performing maintenance on the RSA Cloud Authentication Services to upgrade all customers to our August 2025 release. All RSA Cloud Authentication Services will remain online and available throughout the upgrade.
Aug 4, 14:43 UTC
In progress -
We are performing maintenance on the RSA Cloud Authentication Services to upgrade all customers to the August 2025 release.
All RSA Cloud Authentication Services will remain online and available throughout the upgrade.
Aug 20, 20:00 UTC
Scheduled -
We will be performing maintenance on the RSA Cloud Authentication Services to upgrade all customers to our August 2025 release. All RSA Cloud Authentication Services will remain online and available throughout the upgrade.
Aug 4, 14:38 UTC
In progress -
We are performing maintenance on the RSA Cloud Authentication Services to upgrade all customers to the August 2025 release.
All RSA Cloud Authentication Services will remain online and available throughout the upgrade.
Aug 20, 15:00 UTC
Scheduled -
We will be performing maintenance on the RSA Cloud Authentication Services to upgrade all customers to our August 2025 release. All RSA Cloud Authentication Services will remain online and available throughout the upgrade.
Aug 4, 14:40 UTC
In progress -
We are performing maintenance on the RSA Cloud Authentication Services to upgrade all customers to the August 2025 release.
All RSA Cloud Authentication Services will remain online and available throughout the upgrade.
Aug 20, 03:00 UTC
Scheduled -
We will be performing maintenance on the RSA Cloud Authentication Services to upgrade all customers to our August 2025 release. All RSA Cloud Authentication Services will remain online and available throughout the upgrade.
Aug 4, 14:37 UTC