All Systems Operational

About This Site

This page shows the status of each RSA SecurID Access region and service, as well as information about in-progress or completed incidents.

ANZ ? Operational
90 days ago
100.0 % uptime
Today
access-anz Administration Console ? Operational
90 days ago
100.0 % uptime
Today
access-anz Authentication Service ? Operational
90 days ago
100.0 % uptime
Today
EMEA ? Operational
90 days ago
100.0 % uptime
Today
access-eu Administration Console ? Operational
90 days ago
100.0 % uptime
Today
access-eu Authentication Service ? Operational
90 days ago
100.0 % uptime
Today
eu2.access-eu Administration Console ? Operational
90 days ago
100.0 % uptime
Today
eu2.access-eu Authentication Service ? Operational
90 days ago
100.0 % uptime
Today
NA ? Operational
90 days ago
99.99 % uptime
Today
na.access Administration Console ? Operational
90 days ago
100.0 % uptime
Today
na.access Authentication Service ? Operational
90 days ago
100.0 % uptime
Today
na2.access Administration Console ? Operational
90 days ago
100.0 % uptime
Today
na2.access Authentication Service ? Operational
90 days ago
100.0 % uptime
Today
na3.access Administration Console ? Operational
90 days ago
100.0 % uptime
Today
na3.access Authentication Service ? Operational
90 days ago
100.0 % uptime
Today
na4.access Administration Console ? Operational
90 days ago
100.0 % uptime
Today
na4.access Authentication Service ? Operational
90 days ago
99.99 % uptime
Today
IN Operational
90 days ago
100.0 % uptime
Today
access-in Administration Console ? Operational
90 days ago
100.0 % uptime
Today
access-in Authentication Service ? Operational
90 days ago
100.0 % uptime
Today
GOV Operational
90 days ago
100.0 % uptime
Today
access.securidgov Authentication Service ? Operational
90 days ago
100.0 % uptime
Today
access.securidgov Administration Console ? Operational
90 days ago
100.0 % uptime
Today
RSA SecurID Authenticate App Operational
iOS Operational
Android ? Operational
Windows 10 ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
SecurID Scheduled Maintenance (NA Region) Feb 12, 2023 01:00-01:45 UTC
We will be performing planned database maintenance on the SecurID Cloud Authentication Service. This maintenance will involve right-sizing activities to ensure that these systems are functioning as optimally as possible.

SecurID customers hosted on na3.access and na4.access may see brief authentication timeouts during the maintenance window. In general cloud services will remain online and available.

Posted on Feb 01, 2023 - 17:42 UTC
Past Incidents
Feb 4, 2023

No incidents reported today.

Feb 3, 2023

No incidents reported.

Feb 2, 2023

No incidents reported.

Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023
Resolved - After monitoring the fix, SaaS Operations has determined that the incident affecting SecurID has been resolved.

We will post a root cause analysis as soon as it is available.

Jan 25, 10:56 UTC
Monitoring - Microsoft has identified a recent change to WAN as the underlying cause, and have taken steps to roll back this change. Telemetry shows consistent signs of recovery from 09:00 UTC onwards across multiple regions and Microsoft services, and we are continuing to actively monitor the situation.
Jan 25, 10:08 UTC
Update - RSA SecurID customers may experience issues with networking connectivity, manifesting as network latency and/or timeouts when attempting to connect to RSA SecurID CAS resources in multiple regions, as well as other Microsoft services.
Jan 25, 09:04 UTC
Identified - The SecurID SaaS Operations Team is investigating service reports stemming from a global Microsoft service outage. We will provide an update as soon as more information is available.

Thank you,
The SecurID Team

Jan 25, 08:37 UTC
Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.