All Systems Operational

About This Site

This page shows the status of each RSA ID Plus region and service, as well as information about in-progress or completed incidents.

ANZ
Operational
90 days ago
100.0 % uptime
Today
access-anz Administration Console
Operational
90 days ago
100.0 % uptime
Today
access-anz Authentication Service
Operational
90 days ago
100.0 % uptime
Today
anz2.access-anz Administration Console Operational
90 days ago
100.0 % uptime
Today
anz2.access-anz Authentication Service Operational
90 days ago
100.0 % uptime
Today
EMEA
Operational
90 days ago
100.0 % uptime
Today
access-eu Administration Console
Operational
90 days ago
100.0 % uptime
Today
access-eu Authentication Service
Operational
90 days ago
100.0 % uptime
Today
eu2.access-eu Administration Console
Operational
90 days ago
100.0 % uptime
Today
eu2.access-eu Authentication Service
Operational
90 days ago
100.0 % uptime
Today
NA
Operational
90 days ago
99.97 % uptime
Today
na.access Administration Console
Operational
90 days ago
99.97 % uptime
Today
na.access Authentication Service
Operational
90 days ago
99.97 % uptime
Today
na2.access Administration Console
Operational
90 days ago
99.97 % uptime
Today
na2.access Authentication Service
Operational
90 days ago
99.97 % uptime
Today
na3.access Administration Console
Operational
90 days ago
99.97 % uptime
Today
na3.access Authentication Service
Operational
90 days ago
99.97 % uptime
Today
na4.access Administration Console
Operational
90 days ago
99.97 % uptime
Today
na4.access Authentication Service
Operational
90 days ago
99.97 % uptime
Today
IN Operational
90 days ago
100.0 % uptime
Today
access-in Administration Console
Operational
90 days ago
100.0 % uptime
Today
access-in Authentication Service
Operational
90 days ago
100.0 % uptime
Today
GOV Operational
90 days ago
100.0 % uptime
Today
access.securidgov Authentication Service
Operational
90 days ago
100.0 % uptime
Today
access.securidgov Administration Console
Operational
90 days ago
100.0 % uptime
Today
RSA SecurID Authenticate App Operational
iOS Operational
Android
Operational
Windows 10
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
On September 28th, we will be performing maintenance on the RSA ID Plus Cloud Administration Service.

RSA will perform a database upgrade to improve the performance and scalability of our Cloud Administration Service. During this maintenance, there will be downtime for the Cloud Administration Console. This maintenance will not impact Authentication Services, which will remain fully operational throughout the maintenance window.

What to expect during this maintenance window:
· RSA ID Plus Cloud Administration Console and APIs will be offline and inaccessible.
· RSA ID Plus Cloud Authentication Services and My Page will remain online and fully functional.
· RSA ID Plus Identity Routers will remain online and fully functional.

Following the maintenance window, customers who have successfully upgraded their Identity Routers to version 12.19.0.0.9 may encounter a temporary warning when accessing the IDR Status within the Cloud Administration Console. In this scenario, you may observe a yellow warning icon displayed for the Software Update and the Adapter Update Service. This is anticipated as part of the planned maintenance and will return to normal within a 24-hour timeframe.

Posted on Sep 12, 2023 - 20:39 UTC
On September 28th, we will be performing maintenance on the RSA ID Plus Cloud Administration Service.

RSA will perform a database upgrade to improve the performance and scalability of our Cloud Administration Service. During this maintenance, there will be downtime for the Cloud Administration Console. This maintenance will not impact Authentication Services, which will remain fully operational throughout the maintenance window.

What to expect during this maintenance window:
· RSA ID Plus Cloud Administration Console and APIs will be offline and inaccessible.
· RSA ID Plus Cloud Authentication Services and My Page will remain online and fully functional.
· RSA ID Plus Identity Routers will remain online and fully functional.

Following the maintenance window, customers who have successfully upgraded their Identity Routers to version 12.19.0.0.9 may encounter a temporary warning when accessing the IDR Status within the Cloud Administration Console. In this scenario, you may observe a yellow warning icon displayed for the Software Update and the Adapter Update Service. This is anticipated as part of the planned maintenance and will return to normal within a 24-hour timeframe.

Posted on Sep 12, 2023 - 20:43 UTC
On September 29th, we will be performing maintenance on the RSA ID Plus Cloud Administration Service.

RSA will perform a database upgrade to improve the performance and scalability of our Cloud Administration Service. During this maintenance, there will be downtime for the Cloud Administration Console. This maintenance will not impact Authentication Services, which will remain fully operational throughout the maintenance window.

What to expect during this maintenance window:
· RSA ID Plus Cloud Administration Console and APIs will be offline and inaccessible.
· RSA ID Plus Cloud Authentication Services and My Page will remain online and fully functional.
· RSA ID Plus Identity Routers will remain online and fully functional.

Following the maintenance window, customers who have successfully upgraded their Identity Routers to version 12.19.0.0.9 may encounter a temporary warning when accessing the IDR Status within the Cloud Administration Console. In this scenario, you may observe a yellow warning icon displayed for the Software Update and the Adapter Update Service. This is anticipated as part of the planned maintenance and will return to normal within a 24-hour timeframe.

Posted on Sep 12, 2023 - 20:42 UTC
On September 30th, we will be performing maintenance on the RSA ID Plus Cloud Administration Service.

RSA will perform a database upgrade to improve the performance and scalability of our Cloud Administration Service. During this maintenance, there will be downtime for the Cloud Administration Console. This maintenance will not impact Authentication Services, which will remain fully operational throughout the maintenance window.

What to expect during this maintenance window:
· RSA ID Plus Cloud Administration Console and APIs will be offline and inaccessible.
· RSA ID Plus Cloud Authentication Services and My Page will remain online and fully functional.
· RSA ID Plus Identity Routers will remain online and fully functional.

Following the maintenance window, customers who have successfully upgraded their Identity Routers to version 12.19.0.0.9 may encounter a temporary warning when accessing the IDR Status within the Cloud Administration Console. In this scenario, you may observe a yellow warning icon displayed for the Software Update and the Adapter Update Service. This is anticipated as part of the planned maintenance and will return to normal within a 24-hour timeframe.

Posted on Sep 12, 2023 - 20:45 UTC
On September 30th, we will be performing maintenance on the RSA ID Plus Cloud Administration Service.

RSA will perform a database upgrade to improve the performance and scalability of our Cloud Administration Service. During this maintenance, there will be downtime for the Cloud Administration Console. This maintenance will not impact Authentication Services, which will remain fully operational throughout the maintenance window.

What to expect during this maintenance window:
· RSA ID Plus Cloud Administration Console and APIs will be offline and inaccessible.
· RSA ID Plus Cloud Authentication Services and My Page will remain online and fully functional.
· RSA ID Plus Identity Routers will remain online and fully functional.

Following the maintenance window, customers who have successfully upgraded their Identity Routers to version 12.19.0.0.9 may encounter a temporary warning when accessing the IDR Status within the Cloud Administration Console. In this scenario, you may observe a yellow warning icon displayed for the Software Update and the Adapter Update Service. This is anticipated as part of the planned maintenance and will return to normal within a 24-hour timeframe.

Posted on Sep 12, 2023 - 20:47 UTC
Past Incidents
Sep 27, 2023

No incidents reported today.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023
Completed - We have completed maintenance on the RSA Cloud Authentication Services. All customers have been upgraded to the September 2023 release.

See the Release Notes on RSA Link for additional information: https://community.securid.com/t5/securid-cloud-authentication/rsa-securid-access-release-notes-for-the-cloud-authentication/ta-p/591589.

Sep 22, 05:28 UTC
In progress - We are performing maintenance on the RSA Cloud Authentication Services to upgrade all customers to the September 2023 release.

All RSA Cloud Authentication Services will remain online and available throughout the upgrade.

Sep 22, 03:00 UTC
Scheduled - We will be performing maintenance on the SecurID Cloud Authentication Service to upgrade all customers to our September 2023 release. All SecurID cloud services will remain online and available throughout the upgrade.
Sep 5, 22:45 UTC
Completed - We have completed maintenance on the RSA Cloud Authentication Services. All customers have been upgraded to the release.

See the Release Notes on RSA Link for additional information: https://community.securid.com/t5/securid-cloud-authentication/rsa-securid-access-release-notes-for-the-cloud-authentication/ta-p/591589.

Sep 22, 02:00 UTC
In progress - We are performing maintenance on the RSA Cloud Authentication Services to upgrade all customers to the September 2023 release.

All RSA Cloud Authentication Services will remain online and available throughout the upgrade.

Sep 22, 01:00 UTC
Scheduled - We will be performing maintenance on the SecurID Cloud Authentication Service to upgrade all customers to our September 2023 release. All SecurID cloud services will remain online and available throughout the upgrade.
Sep 5, 22:46 UTC
Sep 21, 2023
Completed - We have completed maintenance on the RSA Cloud Authentication Services. All customers have been upgraded to the September 2023 release.

See the Release Notes on RSA Link for additional information: https://community.securid.com/t5/securid-cloud-authentication/rsa-securid-access-release-notes-for-the-cloud-authentication/ta-p/591589.

Sep 21, 19:24 UTC
In progress - We are performing maintenance on the RSA Cloud Authentication Services to upgrade all customers to the September 2023 release.

All RSA Cloud Authentication Services will remain online and available throughout the upgrade.

Sep 21, 18:00 UTC
Scheduled - We will be performing maintenance on the SecurID Cloud Authentication Service to upgrade all customers to our September 2023 release. All SecurID cloud services will remain online and available throughout the upgrade.
Sep 5, 22:44 UTC
Sep 20, 2023
Completed - We have completed maintenance on the RSA Cloud Authentication Services. All customers have been upgraded to the September 2023 release.

See the Release Notes on RSA Link for additional information: https://community.securid.com/t5/securid-cloud-authentication/rsa-securid-access-release-notes-for-the-cloud-authentication/ta-p/591589.

Sep 20, 21:18 UTC
In progress - We are performing maintenance on the RSA Cloud Authentication Services to upgrade all customers to the September 2023 release.

All RSA Cloud Authentication Services will remain online and available throughout the upgrade.

Sep 20, 20:00 UTC
Scheduled - We will be performing maintenance on the SecurID Cloud Authentication Service to upgrade all customers to our September 2023 release. All SecurID cloud services will remain online and available throughout the upgrade.
Sep 5, 22:42 UTC
Sep 19, 2023

No incidents reported.

Sep 18, 2023
Completed - We have completed maintenance on the RSA Cloud Authentication Services. All customers have been upgraded to the September 2023 release.

See the Release Notes on RSA Link for additional information: https://community.securid.com/t5/securid-cloud-authentication/rsa-securid-access-release-notes-for-the-cloud-authentication/ta-p/591589.

Sep 18, 16:14 UTC
In progress - We are performing maintenance on the RSA Cloud Authentication Services to upgrade all customers to the September 2023 release.

All RSA Cloud Authentication Services will remain online and available throughout the upgrade.

Sep 18, 15:01 UTC
Scheduled - We will be performing maintenance on the SecurID Cloud Authentication Service to upgrade all customers to our September 2023 release. All SecurID cloud services will remain online and available throughout the upgrade.
Sep 5, 22:41 UTC
Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.

Sep 13, 2023

No incidents reported.