All Systems Operational

About This Site

This page shows the status of each RSA SecurID Access region and service, as well as information about in-progress or completed incidents.

For SLA and uptime information, see sla.securid.com.

ANZ ? Operational
access-anz Administration Console ? Operational
access-anz Authentication Service ? Operational
EMEA ? Operational
access-eu Administration Console ? Operational
access-eu Authentication Service ? Operational
eu2.access-eu Administration Console ? Operational
eu2.access-eu Authentication Service ? Operational
NA ? Operational
na.access Administration Console ? Operational
na.access Authentication Service ? Operational
na2.access Administration Console ? Operational
na2.access Authentication Service ? Operational
na3.access Administration Console ? Operational
na3.access Authentication Service ? Operational
NA (access pod1) Authentication Service ? Operational
na4.access Administration Console ? Operational
na4.access Authentication Service ? Operational
GOV Operational
access.securidgov Authentication Service ? Operational
access.securidgov Administration Console ? Operational
RSA SecurID Authenticate App Operational
iOS Operational
Android ? Operational
Windows 10 ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We will be performing maintenance on the SecurID Cloud Authentication Service to upgrade all customers to our May 2022 release. All SecurID cloud services will remain online and available throughout the upgrade.
Posted on May 11, 16:23 UTC
We will be performing maintenance on the SecurID Cloud Authentication Service to upgrade all customers to our May 2022 release. All SecurID cloud services will remain online and available throughout the upgrade.
Posted on May 11, 16:25 UTC
We will be performing maintenance on the SecurID Cloud Authentication Service to upgrade all customers to our May 2022 release. All SecurID cloud services will remain online and available throughout the upgrade.
Posted on May 11, 16:27 UTC
We will be performing maintenance on the SecurID Cloud Authentication Service to upgrade all customers to our May 2022 release. All SecurID cloud services will remain online and available throughout the upgrade.
Posted on May 11, 16:26 UTC
Past Incidents
May 17, 2022

No incidents reported today.

May 16, 2022
Resolved - After monitoring the fix, SaaS Operations has determined that the incident affecting SecurID has been resolved.

We will post a root cause analysis as soon as it is available.
May 16, 15:26 UTC
Monitoring - The issue affecting SecurID has been corrected. The SaaS Operations team is monitoring the fix.

We will post a root cause analysis as soon as it is available.
May 16, 14:52 UTC
Identified - SaaS Operations has identified the cause of the issue and is working to implement a fix.
May 16, 13:54 UTC
May 15, 2022
Completed - We have completed maintenance on the SecurID Cloud Authentication Service. All customers have been upgraded to the April 2022 release.

See the Release Notes on RSA Link for additional information: https://community.securid.com/t5/securid-cloud-authentication/rsa-securid-access-release-notes-for-the-cloud-authentication/ta-p/591589.
May 15, 04:13 UTC
In progress - We are performing maintenance on the SecurID Access Cloud Authentication Service to upgrade all customers to the April 2022 release.

All SecurID Cloud services will remain online and available throughout the upgrade.
May 15, 01:00 UTC
Scheduled - We will be performing maintenance on the SecurID Cloud Authentication Service to upgrade all customers to our April 2022 release. All SecurID cloud services will remain online and available throughout the upgrade.
Apr 25, 22:28 UTC
Completed - We have completed maintenance on the SecurID Cloud Authentication Service. All customers have been upgraded to the April 2022 release.

See the Release Notes on RSA Link for additional information: https://community.securid.com/t5/securid-cloud-authentication/rsa-securid-access-release-notes-for-the-cloud-authentication/ta-p/591589.
May 15, 02:15 UTC
In progress - We are performing maintenance on the SecurID Access Cloud Authentication Service to upgrade all customers to the April 2022 release.

All SecurID Cloud services will remain online and available throughout the upgrade.
May 15, 01:00 UTC
Scheduled - We will be performing maintenance on the SecurID Cloud Authentication Service to upgrade all customers to our April 2022 release. All SecurID cloud services will remain online and available throughout the upgrade.
Apr 25, 22:27 UTC
May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022
Completed - We have completed maintenance on the SecurID Cloud Authentication Service. All customers have been upgraded to the April 2022 release.

See the Release Notes on RSA Link for additional information: https://community.securid.com/t5/securid-cloud-authentication/rsa-securid-access-release-notes-for-the-cloud-authentication/ta-p/591589.
May 12, 17:09 UTC
In progress - We are performing maintenance on the SecurID Access Cloud Authentication Service to upgrade all customers to the April 2022 release.

All SecurID Cloud services will remain online and available throughout the upgrade.
May 12, 15:59 UTC
Scheduled - We will be performing maintenance on the SecurID Cloud Authentication Service to upgrade all customers to our April 2022 release. All SecurID cloud services will remain online and available throughout the upgrade.
Apr 25, 22:25 UTC
May 11, 2022

No incidents reported.

May 10, 2022
Completed - We have completed maintenance on the SecurID Cloud Authentication Service. All customers have been upgraded to the April 2022 release.

See the Release Notes on RSA Link for additional information: https://community.securid.com/t5/securid-cloud-authentication/rsa-securid-access-release-notes-for-the-cloud-authentication/ta-p/591589.
May 10, 21:56 UTC
In progress - We are performing maintenance on the SecurID Access Cloud Authentication Service to upgrade all customers to the April 2022 release.

All SecurID Cloud services will remain online and available throughout the upgrade.
May 10, 21:00 UTC
Scheduled - We will be performing maintenance on the SecurID Cloud Authentication Service to upgrade all customers to our April 2022 release. All SecurID cloud services will remain online and available throughout the upgrade.
Apr 25, 22:24 UTC
May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.

May 7, 2022

No incidents reported.

May 6, 2022

No incidents reported.

May 5, 2022

No incidents reported.

May 4, 2022

No incidents reported.

May 3, 2022

No incidents reported.