All Systems Operational

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This page shows the status of each RSA SecurID Access region and service, as well as information about in-progress or completed incidents.

For SLA and uptime information, see sla.securid.com.

ANZ ? Operational
access-anz Administration Console ? Operational
access-anz Authentication Service ? Operational
EMEA ? Operational
access-eu Administration Console ? Operational
access-eu Authentication Service ? Operational
eu2.access-eu Administration Console ? Operational
eu2.access-eu Authentication Service ? Operational
NA ? Operational
na.access Administration Console ? Operational
na.access Authentication Service ? Operational
na2.access Administration Console ? Operational
na2.access Authentication Service ? Operational
na3.access Administration Console ? Operational
na3.access Authentication Service ? Operational
NA (access pod1) Authentication Service ? Operational
GOV Operational
access.securidgov Authentication Service ? Operational
access.securidgov Administration Console ? Operational
RSA SecurID Authenticate App Operational
iOS Operational
Android ? Operational
Windows 10 ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
RSA SecurID Access Scheduled Maintenance (ANZ Region) – June 2021 Release Jun 15, 16:00-20:00 UTC
RSA will be performing maintenance on the RSA SecurID Access Cloud Authentication Service to upgrade all customers to our June 2021 release. All RSA SecurID Access cloud services will remain online and available throughout the upgrade.

For a preview of the features in the June 2021 release of the Cloud Authentication Service, see https://community.rsa.com/t5/rsa-securid-access-cloud/rsa-securid-access-release-notes-for-the-cloud-authentication/ta-p/591589#June2 .
Posted on Jun 2, 00:53 UTC
RSA SecurID Access Scheduled Maintenance (EMEA Region) – June 2021 Release Jun 15, 21:00 - Jun 16, 01:00 UTC
RSA will be performing maintenance on the RSA SecurID Access Cloud Authentication Service to upgrade all customers to our June 2021 release. All RSA SecurID Access cloud services will remain online and available throughout the upgrade.

For a preview of the features in the June 2021 release of the Cloud Authentication Service, see https://community.rsa.com/t5/rsa-securid-access-cloud/rsa-securid-access-release-notes-for-the-cloud-authentication/ta-p/591589#June2 .
Posted on Jun 2, 00:54 UTC
RSA SecurID Access Scheduled Maintenance (GovCloud) – June 2021 Release Jun 15, 22:00 - Jun 16, 02:00 UTC
RSA will be performing maintenance on the RSA SecurID Access Cloud Authentication Service to upgrade all customers to our June 2021 release. All RSA SecurID Access cloud services will remain online and available throughout the upgrade.

For a preview of the features in the June 2021 release of the Cloud Authentication Service, see https://community.rsa.com/t5/rsa-securid-access-cloud/rsa-securid-access-release-notes-for-the-cloud-authentication/ta-p/591589#June2 .
Posted on Jun 2, 00:57 UTC
RSA SecurID Access Scheduled Maintenance (NA Region) – June 2021 Release Jun 17, 20:00 - Jun 18, 00:00 UTC
RSA will be performing maintenance on the RSA SecurID Access Cloud Authentication Service to upgrade all customers to our June 2021 release. All RSA SecurID Access cloud services will remain online and available throughout the upgrade.

For a preview of the features in the June 2021 release of the Cloud Authentication Service, see https://community.rsa.com/t5/rsa-securid-access-cloud/rsa-securid-access-release-notes-for-the-cloud-authentication/ta-p/591589#June2 .
Posted on Jun 2, 00:55 UTC
Past Incidents
Jun 14, 2021

No incidents reported today.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021
RSA SecurID Access Service Incident
Resolved - After monitoring the fix, RSA SaaS Operations has determined that the incident affecting RSA SecurID Access has been resolved.

RSA will post a root cause analysis as soon as it is available.
Jun 11, 18:10 UTC
Monitoring - The issue affecting RSA SecurID Access has been corrected. The RSA SaaS Operations team is monitoring the fix.

RSA will post a root cause analysis as soon as it is available.
Jun 11, 17:32 UTC
Investigating - RSA has detected an issue affecting RSA SecurID Access.
RSA SaaS Operations is investigating the issue and will post updates as they become available.
Jun 11, 17:05 UTC
Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021
RSA SecurID Access Service Incident (NA Region)
Resolved - After monitoring the fix, RSA SaaS Operations has determined that the incident affecting RSA SecurID Access has been resolved.

RSA will post a root cause analysis as soon as it is available.
Jun 8, 08:03 UTC
Monitoring - The issue affecting RSA SecurID Access has been corrected. The RSA SaaS Operations team is monitoring the fix.

RSA will post a root cause analysis as soon as it is available.
Jun 8, 07:59 UTC
Investigating - RSA has detected an issue affecting RSA SecurID Access.
RSA SaaS Operations is investigating the issue and will post updates as they become available.
Jun 8, 07:38 UTC
Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021
Cloud Authentication Service TLS 1.2 Enforcement (NA & EMEA Regions)
Completed - The scheduled maintenance has been completed.
Jun 5, 14:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 13:00 UTC
Scheduled - Cloud Authentication Service TLS 1.2 Enforcement Schedule :

As announced over the past few months, beginning May 15, 2021, TLS 1.2 will be required for Cloud Authentication Service connections (https://community.rsa.com/t5/rsa-securid-access-product/rsa-to-enforce-tls-1-2-for-all-cloud-authentication-service/ta-p/599959). If you have not updated your connections to TLS 1.2, you must do so immediately to ensure uninterrupted connectivity.

This is the planned TLS 1.2 enforcement schedule for each region:

ANZ: May 15, 2021
EMEA: June 5, 2021
NA: June 5, 2021

Review the previous advisory for additional details. (https://community.rsa.com/t5/rsa-securid-access-product/rsa-to-enforce-tls-1-2-for-all-cloud-authentication-service/ta-p/599959)

Contact RSA Customer Support if you have questions. (https://community.rsa.com/t5/support-information/how-to-contact-rsa-support/ta-p/563897)
May 21, 20:09 UTC
Jun 4, 2021

No incidents reported.

Jun 3, 2021

No incidents reported.

Jun 2, 2021

No incidents reported.

Jun 1, 2021

No incidents reported.

May 31, 2021

No incidents reported.

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