All Systems Operational

About This Site

This page shows the status of each RSA SecurID Access region and service, as well as information about in-progress or completed incidents.

Uptime over the past 90 days. View historical uptime.
ANZ ? Operational
90 days ago
100.0 % uptime
Today
access-anz Administration Console ? Operational
90 days ago
100.0 % uptime
Today
access-anz Authentication Service ? Operational
90 days ago
100.0 % uptime
Today
EMEA ? Operational
90 days ago
100.0 % uptime
Today
access-eu Administration Console ? Operational
90 days ago
100.0 % uptime
Today
access-eu Authentication Service ? Operational
90 days ago
100.0 % uptime
Today
eu2.access-eu Administration Console ? Operational
90 days ago
100.0 % uptime
Today
eu2.access-eu Authentication Service ? Operational
90 days ago
100.0 % uptime
Today
NA ? Operational
90 days ago
99.99 % uptime
Today
na.access Administration Console ? Operational
90 days ago
100.0 % uptime
Today
na.access Authentication Service ? Operational
90 days ago
100.0 % uptime
Today
na2.access Administration Console ? Operational
90 days ago
100.0 % uptime
Today
na2.access Authentication Service ? Operational
90 days ago
100.0 % uptime
Today
na3.access Administration Console ? Operational
90 days ago
100.0 % uptime
Today
na3.access Authentication Service ? Operational
90 days ago
100.0 % uptime
Today
na4.access Administration Console ? Operational
90 days ago
100.0 % uptime
Today
na4.access Authentication Service ? Operational
90 days ago
99.99 % uptime
Today
IN Operational
90 days ago
100.0 % uptime
Today
access-in Administration Console ? Operational
90 days ago
100.0 % uptime
Today
access-in Authentication Service ? Operational
90 days ago
100.0 % uptime
Today
GOV Operational
90 days ago
100.0 % uptime
Today
access.securidgov Authentication Service ? Operational
90 days ago
100.0 % uptime
Today
access.securidgov Administration Console ? Operational
90 days ago
100.0 % uptime
Today
RSA SecurID Authenticate App Operational
iOS Operational
Android ? Operational
Windows 10 ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Mar 24, 2023
SecurID Scheduled Maintenance (NA Region) – March 2023 Release
Completed - We have completed maintenance on the SecurID Cloud Authentication Service. All customers have been upgraded to the March 2023 release.

See the Release Notes on RSA Link for additional information: https://community.securid.com/t5/securid-cloud-authentication/rsa-securid-access-release-notes-for-the-cloud-authentication/ta-p/591589.
Mar 24, 05:20 UTC
In progress - We are performing maintenance on the SecurID Access Cloud Authentication Service to upgrade all customers to the March 2023 release.

All SecurID Cloud services will remain online and available throughout the upgrade.
Mar 24, 03:00 UTC
Scheduled - We will be performing maintenance on the SecurID Cloud Authentication Service to upgrade all customers to our March 2023 release. All SecurID cloud services will remain online and available throughout the upgrade.
Mar 10, 20:10 UTC
SecurID Scheduled Maintenance (GovCloud) – March 2023 Release
Completed - We have completed maintenance on the SecurID Cloud Authentication Service. All customers have been upgraded to the March 2023 release.

See the Release Notes on RSA Link for additional information: https://community.securid.com/t5/securid-cloud-authentication/rsa-securid-access-release-notes-for-the-cloud-authentication/ta-p/591589.
Mar 24, 01:51 UTC
In progress - We are performing maintenance on the SecurID Access Cloud Authentication Service to upgrade all customers to the March 2023 release.

All SecurID Cloud services will remain online and available throughout the upgrade.
Mar 24, 01:00 UTC
Scheduled - We will be performing maintenance on the SecurID Cloud Authentication Service to upgrade all customers to our March 2023 release. All SecurID cloud services will remain online and available throughout the upgrade.
Mar 10, 20:11 UTC
Mar 23, 2023
SecurID Scheduled Maintenance (IN Region) – March 2023 Release
Completed - We have completed maintenance on the SecurID Cloud Authentication Service. All customers have been upgraded to the March 2023 release.

See the Release Notes on RSA Link for additional information: https://community.securid.com/t5/securid-cloud-authentication/rsa-securid-access-release-notes-for-the-cloud-authentication/ta-p/591589.
Mar 23, 19:08 UTC
In progress - We are performing maintenance on the SecurID Access Cloud Authentication Service to upgrade all customers to the March 2023 release.

All SecurID Cloud services will remain online and available throughout the upgrade.
Mar 23, 18:00 UTC
Scheduled - We will be performing maintenance on the SecurID Cloud Authentication Service to upgrade all customers to our March 2023 release. All SecurID cloud services will remain online and available throughout the upgrade.
Mar 10, 20:09 UTC
Mar 22, 2023
SecurID Scheduled Maintenance (EMEA Region) – March 2023 Release
Completed - We have completed maintenance on the SecurID Cloud Authentication Service. All customers have been upgraded to the March 2023 release.

See the Release Notes on RSA Link for additional information: https://community.securid.com/t5/securid-cloud-authentication/rsa-securid-access-release-notes-for-the-cloud-authentication/ta-p/591589.
Mar 22, 23:23 UTC
In progress - We are performing maintenance on the SecurID Access Cloud Authentication Service to upgrade all customers to the March 2023 release.

All SecurID Cloud services will remain online and available throughout the upgrade.
Mar 22, 22:01 UTC
Scheduled - We will be performing maintenance on the SecurID Cloud Authentication Service to upgrade all customers to our March 2023 release. All SecurID cloud services will remain online and available throughout the upgrade.
Mar 10, 20:05 UTC
Mar 21, 2023

No incidents reported.

Mar 20, 2023
SecurID Scheduled Maintenance (ANZ Region) – March 2023 Release
Completed - We have completed maintenance on the SecurID Cloud Authentication Service. All customers have been upgraded to the March 2023 release.

See the Release Notes on RSA Link for additional information: https://community.securid.com/t5/securid-cloud-authentication/rsa-securid-access-release-notes-for-the-cloud-authentication/ta-p/591589.
Mar 20, 16:12 UTC
In progress - We are performing maintenance on the SecurID Access Cloud Authentication Service to upgrade all customers to the March 2023 release.

All SecurID Cloud services will remain online and available throughout the upgrade.
Mar 20, 15:00 UTC
Scheduled - We will be performing maintenance on the SecurID Cloud Authentication Service to upgrade all customers to our March 2023 release. All SecurID cloud services will remain online and available throughout the upgrade.
Mar 10, 20:03 UTC
Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023
SecurID Service Incident - Authenticator registrations
Resolved - The issue affecting SecurID authenticator registrations has been corrected.

We will post a root cause analysis as soon as it is available.
Mar 16, 01:18 UTC
Investigating - We have detected an issue affecting new authenticator registrations. At this time end users are unable to complete any new registrations using either the SecurID or the Authenticate App. SaaS Operations is investigating the issue and will post updates as they become available.
Mar 16, 00:53 UTC
Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.

Mar 13, 2023

No incidents reported.

Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.

Mar 10, 2023
SecurID Scheduled Maintenance (NA Region) – February 2023 Release
Completed - We have completed maintenance on the SecurID Cloud Authentication Service. All customers have been upgraded to the February 2023 release.

See the Release Notes on RSA Link for additional information: https://community.securid.com/t5/securid-cloud-authentication/rsa-securid-access-release-notes-for-the-cloud-authentication/ta-p/591589.
Mar 10, 04:58 UTC
In progress - We are performing maintenance on the SecurID Access Cloud Authentication Service to upgrade all customers to the February 2023 release.

All SecurID Cloud services will remain online and available throughout the upgrade.
Mar 10, 03:00 UTC
Scheduled - We will be performing maintenance on the SecurID Cloud Authentication Service to upgrade all customers to our February 2023 release. All SecurID cloud services will remain online and available throughout the upgrade.

Update : 2/23/2023

The SecurID team is investigating an issue related to the February release that has impacted a subset of customers utilizing ADFS integrations for the Cloud Authentication Service. Out of an abundance of caution, we are rescheduling the February 2023 release.

We apologize for any inconvenience this has caused.

Thank you,
The SecurID Team
Feb 8, 21:37 UTC
SecurID Scheduled Maintenance (GovCloud) – February 2023 Release
Completed - We have completed maintenance on the SecurID Cloud Authentication Service. All customers have been upgraded to the February 2023 release.

See the Release Notes on RSA Link for additional information: https://community.securid.com/t5/securid-cloud-authentication/rsa-securid-access-release-notes-for-the-cloud-authentication/ta-p/591589.
Mar 10, 01:31 UTC
In progress - We are performing maintenance on the SecurID Access Cloud Authentication Service to upgrade all customers to the February 2023 release.

All SecurID Cloud services will remain online and available throughout the upgrade.
Mar 10, 01:00 UTC
Scheduled - We will be performing maintenance on the SecurID Cloud Authentication Service to upgrade all customers to our February 2023 release. All SecurID cloud services will remain online and available throughout the upgrade.|

Update: 2/23/2023

The SecurID team is investigating an issue related to the February release that has impacted a subset of customers utilizing ADFS integrations for the Cloud Authentication Service. Out of an abundance of caution, we are rescheduling the February 2023 release.

We apologize for any inconvenience this has caused.

Thank you,
The SecurID Team
Feb 9, 00:26 UTC
← Incident History Powered by Atlassian Statuspage