All Systems Operational

About This Site

This page shows the status of each RSA SecurID Access region and service, as well as information about in-progress or completed incidents.

For SLA and uptime information, see sla.securid.com.

ANZ ? Operational
access-anz Administration Console ? Operational
access-anz Authentication Service ? Operational
EMEA ? Operational
access-eu Administration Console ? Operational
access-eu Authentication Service ? Operational
NA ? Operational
na.access Administration Console ? Operational
na.access Authentication Service ? Operational
na2.access Administration Console ? Operational
na2.access Authentication Service ? Operational
na3.access Administration Console ? Operational
na3.access Authentication Service ? Operational
NA (access pod1) Authentication Service ? Operational
RSA SecurID Authenticate App Operational
iOS Operational
Android ? Operational
Windows 10 ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
RSA will be performing maintenance on the RSA SecurID Access Cloud Authentication Service to upgrade all customers to our October 2020 release. All RSA SecurID Access cloud services will remain online and available throughout the upgrade.

The October 2020 release of the Cloud Authentication Service will include the following feature:
• The Cloud Administration Console will provide enhanced visibility into the top contributing factors for user events that exhibit low identity confidence. For example, a factor might indicate that the user’s IP address or device changed. These factors will be displayed in the User Event Monitor. This improvement can help administrators and security analysts to better understand and troubleshoot risk-driven decisions.
• The RSA MFA Agent 1.1 for macOS will allow users with registered devices to use Device Biometrics as an authentication method. Users will also be able to test authentication with the RSA Agent Control Center.
Posted on Oct 26, 18:44 UTC
Past Incidents
Oct 28, 2020

No incidents reported today.

Oct 27, 2020

No incidents reported.

Oct 26, 2020

No incidents reported.

Oct 25, 2020

No incidents reported.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020
Completed - RSA has completed maintenance on the RSA SecurID Access Cloud Authentication Service. All customers have been upgraded to the October 2020 release.

The October 2020 release of the Cloud Authentication Service will include the following feature:

• The Cloud Administration Console will provide enhanced visibility into the top contributing factors for user events that exhibit low identity confidence. For example, a factor might indicate that the user’s IP address or device changed. These factors will be displayed in the User Event Monitor. This improvement can help administrators and security analysts to better understand and troubleshoot risk-driven decisions.
• The RSA MFA Agent 1.1 for macOS will allow users with registered devices to use Device Biometrics as an authentication method. Users will also be able to test authentication with the RSA Agent Control Center.
Oct 20, 21:22 UTC
In progress - RSA is performing maintenance on the RSA SecurID Access Cloud Authentication Service to upgrade all customers to the October 2020 release. All RSA SecurID Access cloud services will remain online and available throughout the upgrade.

The October 2020 release of the Cloud Authentication Service will include the following feature:

• The Cloud Administration Console will provide enhanced visibility into the top contributing factors for user events that exhibit low identity confidence. For example, a factor might indicate that the user’s IP address or device changed. These factors will be displayed in the User Event Monitor. This improvement can help administrators and security analysts to better understand and troubleshoot risk-driven decisions.
• The RSA MFA Agent 1.1 for macOS will allow users with registered devices to use Device Biometrics as an authentication method. Users will also be able to test authentication with the RSA Agent Control Center.
Oct 20, 21:00 UTC
Scheduled - RSA will be performing maintenance on the RSA SecurID Access Cloud Authentication Service to upgrade all customers to our October 2020 release. All RSA SecurID Access cloud services will remain online and available throughout the upgrade.

The October 2020 release of the Cloud Authentication Service will include the following feature:
• The Cloud Administration Console will provide enhanced visibility into the top contributing factors for user events that exhibit low identity confidence. For example, a factor might indicate that the user’s IP address or device changed. These factors will be displayed in the User Event Monitor. This improvement can help administrators and security analysts to better understand and troubleshoot risk-driven decisions.
• The RSA MFA Agent 1.1 for macOS will allow users with registered devices to use Device Biometrics as an authentication method. Users will also be able to test authentication with the RSA Agent Control Center.
Oct 5, 17:39 UTC
Completed - RSA has completed maintenance on the RSA SecurID Access Cloud Authentication Service. All customers have been upgraded to the October 2020 release.

The October 2020 release of the Cloud Authentication Service will include the following feature:

• The Cloud Administration Console will provide enhanced visibility into the top contributing factors for user events that exhibit low identity confidence. For example, a factor might indicate that the user’s IP address or device changed. These factors will be displayed in the User Event Monitor. This improvement can help administrators and security analysts to better understand and troubleshoot risk-driven decisions.
• The RSA MFA Agent 1.1 for macOS will allow users with registered devices to use Device Biometrics as an authentication method. Users will also be able to test authentication with the RSA Agent Control Center.
Oct 20, 16:23 UTC
Update - RSA is performing maintenance on the RSA SecurID Access Cloud Authentication Service to upgrade all customers to the October 2020 release. All RSA SecurID Access cloud services will remain online and available throughout the upgrade.

The October 2020 release of the Cloud Authentication Service will include the following features:
• The Cloud Administration Console will provide enhanced visibility into the top contributing factors for user events that exhibit low identity confidence. For example, a factor might indicate that the user’s IP address or device changed. These factors will be displayed in the User Event Monitor. This improvement can help administrators and security analysts to better understand and troubleshoot risk-driven decisions.
• The RSA MFA Agent 1.1 for macOS will allow users with registered devices to use Device Biometrics as an authentication method. Users will also be able to test authentication with the RSA Agent Control Center.
Oct 20, 16:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 16:01 UTC
Scheduled - RSA will be performing maintenance on the RSA SecurID Access Cloud Authentication Service to upgrade all customers to our October 2020 release. All RSA SecurID Access cloud services will remain online and available throughout the upgrade.

The October 2020 release of the Cloud Authentication Service will include the following feature:
• The Cloud Administration Console will provide enhanced visibility into the top contributing factors for user events that exhibit low identity confidence. For example, a factor might indicate that the user’s IP address or device changed. These factors will be displayed in the User Event Monitor. This improvement can help administrators and security analysts to better understand and troubleshoot risk-driven decisions.
• The RSA MFA Agent 1.1 for macOS will allow users with registered devices to use Device Biometrics as an authentication method. Users will also be able to test authentication with the RSA Agent Control Center.
Oct 5, 17:40 UTC
Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.