All Systems Operational

About This Site

This page shows the status of each RSA SecurID Access region and service, as well as information about in-progress or completed incidents.

For SLA and uptime information, see sla.securid.com.

ANZ ? Operational
access-anz Administration Console ? Operational
access-anz Authentication Service ? Operational
EMEA ? Operational
access-eu Administration Console ? Operational
access-eu Authentication Service ? Operational
eu2.access-eu Administration Console ? Operational
eu2.access-eu Authentication Service ? Operational
NA ? Operational
na.access Administration Console ? Operational
na.access Authentication Service ? Operational
na2.access Administration Console ? Operational
na2.access Authentication Service ? Operational
na3.access Administration Console ? Operational
na3.access Authentication Service ? Operational
NA (access pod1) Authentication Service ? Operational
GOV Operational
access.securidgov Authentication Service ? Operational
access.securidgov Administration Console ? Operational
RSA SecurID Authenticate App Operational
iOS Operational
Android ? Operational
Windows 10 ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 29, 2021

No incidents reported today.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021
Resolved - After monitoring the fix, RSA SaaS Operations has determined that the incident affecting RSA SecurID Access has been resolved.

RSA will post a root cause analysis as soon as it is available.
Jul 24, 04:49 UTC
Update - We are continuing to investigate this issue.
Jul 24, 03:13 UTC
Investigating - RSA has detected an issue affecting RSA SecurID Access.
RSA SaaS Operations is investigating the issue and will post updates as they become available.
Jul 24, 03:04 UTC
Jul 23, 2021

No incidents reported.

Jul 22, 2021
Completed - RSA has completed maintenance on the RSA SecurID Access Cloud Authentication Service. All customers have been upgraded to the July 2021 release.

See the Release Notes on RSA Link for additional information: https://community.rsa.com/docs/DOC-96414.
Jul 22, 21:31 UTC
In progress - RSA is performing maintenance on the RSA SecurID Access Cloud Authentication Service to upgrade all customers to the July 2021 release.

All RSA SecurID Access cloud services will remain online and available throughout the upgrade.
Jul 22, 20:00 UTC
Scheduled - RSA will be performing maintenance on the RSA SecurID Access Cloud Authentication Service to upgrade all customers to our July 2021 release. All RSA SecurID Access cloud services will remain online and available throughout the upgrade.

For information on new features coming in July 2021, see
https://community.rsa.com/t5/rsa-securid-access-cloud/rsa-securid-access-release-notes-for-the-cloud-authentication/ta-p/591589.
Jul 6, 17:44 UTC
Jul 21, 2021

No incidents reported.

Jul 20, 2021
Completed - RSA has completed maintenance on the RSA SecurID Access Cloud Authentication Service. All customers have been upgraded to the July 2021 release.

See the Release Notes on RSA Link for additional information: https://community.rsa.com/docs/DOC-96414.
Jul 20, 23:03 UTC
In progress - RSA is performing maintenance on the RSA SecurID Access Cloud Authentication Service to upgrade all customers to the July 2021 release.

All RSA SecurID Access cloud services will remain online and available throughout the upgrade.
Jul 20, 22:00 UTC
Scheduled - RSA will be performing maintenance on the RSA SecurID Access Cloud Authentication Service to upgrade all customers to our July 2021 release. All RSA SecurID Access cloud services will remain online and available throughout the upgrade.

For information on new features coming in July 2021, see
https://community.rsa.com/t5/rsa-securid-access-cloud/rsa-securid-access-release-notes-for-the-cloud-authentication/ta-p/591589.
Jul 6, 17:47 UTC
Completed - RSA has completed maintenance on the RSA SecurID Access Cloud Authentication Service. All customers have been upgraded to the July 2021 release.

See the Release Notes on RSA Link for additional information: https://community.rsa.com/docs/DOC-96414.
Jul 20, 21:53 UTC
In progress - RSA is performing maintenance on the RSA SecurID Access Cloud Authentication Service to upgrade all customers to the July 2021 release.

All RSA SecurID Access cloud services will remain online and available throughout the upgrade.
Jul 20, 21:00 UTC
Scheduled - RSA will be performing maintenance on the RSA SecurID Access Cloud Authentication Service to upgrade all customers to our July 2021 release. All RSA SecurID Access cloud services will remain online and available throughout the upgrade.

For information on new features coming in July 2021, see
https://community.rsa.com/t5/rsa-securid-access-cloud/rsa-securid-access-release-notes-for-the-cloud-authentication/ta-p/591589.
Jul 6, 17:08 UTC
Completed - RSA has completed maintenance on the RSA SecurID Access Cloud Authentication Service. All customers have been upgraded to the July 2021 release.

See the Release Notes on RSA Link for additional information: https://community.rsa.com/docs/DOC-96414.
Jul 20, 16:25 UTC
In progress - RSA is performing maintenance on the RSA SecurID Access Cloud Authentication Service to upgrade all customers to the July 2021 release.

All RSA SecurID Access cloud services will remain online and available throughout the upgrade.
Jul 20, 16:00 UTC
Scheduled - RSA will be performing maintenance on the RSA SecurID Access Cloud Authentication Service to upgrade all customers to our July 2021 release. All RSA SecurID Access cloud services will remain online and available throughout the upgrade.

For information on new features coming in July 2021, see
https://community.rsa.com/t5/rsa-securid-access-cloud/rsa-securid-access-release-notes-for-the-cloud-authentication/ta-p/591589.
Jul 6, 17:06 UTC
Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021
Resolved - RSA SaaS Operations has determined that the incident affecting RSA SecurID Access has been resolved.

RSA will post a root cause analysis as soon as it is available.
Jul 17, 05:21 UTC
Update - RSA is still investigating as of 02:37 UTC, the CAS console service disruption for the EU Region. More updates will continue as we investigate.
Jul 17, 02:40 UTC
Investigating - RSA has detected an issue affecting RSA SecurID Access.
RSA SaaS Operations is investigating the issue and will post updates as they become available.
Jul 16, 22:47 UTC
Jul 16, 2021
Jul 15, 2021

No incidents reported.