RSA SecurID Access Service Incident (ANZ Region)

Incident Report for RSA ID Plus

Resolved

RSA SaaS Operations has investigated this issue and determined that the service alert was caused by a misconfigured health check. This has been corrected and no further action is necessary. RSA SecurID Access administration console services were not impacted and remained online.

Posted Jan 08, 2021 - 20:30 UTC

Update

We are continuing to investigate this issue.

Posted Jan 08, 2021 - 20:13 UTC

Investigating

RSA has detected an issue affecting RSA SecurID Access.
RSA SaaS Operations is investigating the issue and will post updates as they become available.

Posted Jan 08, 2021 - 19:57 UTC

This incident affected: ANZ (access-anz Administration Console).