RSA SecurID Access Service Incident (NA, EMEA and ANZ Regions)

Incident Report for RSA SecurID Access

Resolved

After monitoring the fix, RSA SaaS Operations has determined that the incident affecting RSA SecurID Access has been resolved.

RSA will post a root cause analysis as soon as it is available.

Posted Apr 02, 2021 - 00:01 UTC

Monitoring

RSA SaaS Operations team is monitoring a fix for the issue affecting RSA SecurID Access. We are currently seeing improvement in service availability.

Posted Apr 01, 2021 - 22:49 UTC

Identified

RSA has detected an issue affecting RSA SecurID Access.
RSA SaaS Operations is investigating the issue and will post updates as they become available.

Posted Apr 01, 2021 - 21:46 UTC

This incident affected: ANZ (access-anz Administration Console, access-anz Authentication Service), EMEA (access-eu Administration Console, access-eu Authentication Service, eu2.access-eu Administration Console, eu2.access-eu Authentication Service), and NA (na.access Administration Console, na.access Authentication Service, na2.access Administration Console, na2.access Authentication Service, na3.access Administration Console, na3.access Authentication Service, NA (access pod1) Authentication Service).

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