RSA ID Plus Service Incident (ANZ Region)

Incident Report for RSA ID Plus

Resolved

After monitoring the fix, SaaS Operations has determined that the incident affecting RSA ID Plus has been resolved.

As part of the mitigations performed, customers on the access-anz authentication service were rolled back to the November 2024 release.

We will post a root cause analysis as soon as it is available.
Posted Jan 28, 2025 - 06:24 UTC

Monitoring

The issue affecting RSA ID Plus has been corrected. The SaaS Operations team is monitoring the fix.

We will post a root cause analysis as soon as it is available.
Posted Jan 28, 2025 - 05:47 UTC

Investigating

We have detected an issue affecting RSA ID Plus.
SaaS Operations is investigating the issue and will post updates as they become available.
Posted Jan 28, 2025 - 05:18 UTC
This incident affected: ANZ (access-anz Authentication Service).
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