RSA SecurID Access Scheduled Maintenance (US Region) – October 2020 Release
Scheduled Maintenance Report for RSA SecurID Access
Completed
RSA has completed maintenance on the RSA SecurID Access Cloud Authentication Service. All customers have been upgraded to the October 2020 release.

The October 2020 release of the Cloud Authentication Service will include the following feature:
• The Cloud Administration Console will provide enhanced visibility into the top contributing factors for user events that exhibit low identity confidence. For example, a factor might indicate that the user’s IP address or device changed. These factors will be displayed in the User Event Monitor. This improvement can help administrators and security analysts to better understand and troubleshoot risk-driven decisions.
• The RSA MFA Agent 1.1 for macOS will allow users with registered devices to use Device Biometrics as an authentication method. Users will also be able to test authentication with the RSA Agent Control Center.
Posted Oct 28, 2020 - 19:43 UTC
Update
RSA is performing maintenance on the RSA SecurID Access Cloud Authentication Service to upgrade all customers to the October 2020 release. All RSA SecurID Access cloud services will remain online and available throughout the upgrade.

The October 2020 release of the Cloud Authentication Service will include the following feature:
• The Cloud Administration Console will provide enhanced visibility into the top contributing factors for user events that exhibit low identity confidence. For example, a factor might indicate that the user’s IP address or device changed. These factors will be displayed in the User Event Monitor. This improvement can help administrators and security analysts to better understand and troubleshoot risk-driven decisions.
• The RSA MFA Agent 1.1 for macOS will allow users with registered devices to use Device Biometrics as an authentication method. Users will also be able to test authentication with the RSA Agent Control Center.
Posted Oct 28, 2020 - 19:01 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 28, 2020 - 19:00 UTC
Scheduled
RSA will be performing maintenance on the RSA SecurID Access Cloud Authentication Service to upgrade all customers to our October 2020 release. All RSA SecurID Access cloud services will remain online and available throughout the upgrade.

The October 2020 release of the Cloud Authentication Service will include the following feature:
• The Cloud Administration Console will provide enhanced visibility into the top contributing factors for user events that exhibit low identity confidence. For example, a factor might indicate that the user’s IP address or device changed. These factors will be displayed in the User Event Monitor. This improvement can help administrators and security analysts to better understand and troubleshoot risk-driven decisions.
• The RSA MFA Agent 1.1 for macOS will allow users with registered devices to use Device Biometrics as an authentication method. Users will also be able to test authentication with the RSA Agent Control Center.
Posted Oct 26, 2020 - 18:44 UTC
This scheduled maintenance affected: NA (na.access Administration Console, na.access Authentication Service, na2.access Administration Console, na2.access Authentication Service, na3.access Administration Console, na3.access Authentication Service, NA (access pod1) Authentication Service).