SecurID Scheduled Maintenance (EMEA Region) – October 2021 Release

Scheduled Maintenance Report for RSA ID Plus

Postmortem

We have detected an authentication issue affecting certain older versions of the Authenticate app. To avoid authentication disruptions, we have rolled all customers back to the September release while we work to solve this issue. We apologize for any inconvenience and will post a new maintenance schedule as soon as it is available.

Posted Nov 02, 2021 - 22:51 UTC

Completed

We have completed maintenance on the SecurID Cloud Authentication Service. All customers have been upgraded to the October 2021 release.

See the Release Notes on RSA Link for additional information: https://community.rsa.com/docs/DOC-96414.

Posted Nov 02, 2021 - 21:58 UTC

In progress

We are performing maintenance on the SecurID Access Cloud Authentication Service to upgrade all customers to the October 2021 release.

All SecurID Cloud services will remain online and available throughout the upgrade.

Posted Nov 02, 2021 - 21:00 UTC

Scheduled

We will be performing maintenance on the SecurID Cloud Authentication Service to upgrade all customers to our October 2021 release. All SecurID cloud services will remain online and available throughout the upgrade.

https://community.rsa.com/t5/securid-access-cloud/tkb-p/securid-cloud-auth-service-documentation/doc-set/cloud_release_notes#October

Posted Oct 22, 2021 - 17:51 UTC

This scheduled maintenance affected: EMEA (access-eu Administration Console, access-eu Authentication Service, eu2.access-eu Administration Console, eu2.access-eu Authentication Service).